Business Analyst

Business Analyst

Job Details:

No. Of Positions: 2

Roles and responsibilities:

  • Solid understanding of business process.
  • Create, manage, maintain a backlog in JIRA to ensure business need is adequately defined for product development.
  • Responding to emerging roadmap and requirements and identifying logical solutions to meet them.
  • Communicate your own ideas effectively.
  • Work collaboratively with developers to achieve team delivery objectives.
  • Deliver high quality documents.
  • Knowledge of U.S healthcare IT is plus


  • A bachelor’s degree in software engineering, computer science, information technology, information systems, computer engineering, or similar
  • Min 6-10 years of demonstrable experience as an application support engineer for an enterprise level software application.
  • Strong at technical support skills, to respond swiftly to a variety of customer service issues
  • Excellent at customer service skills to provide high-level assistance and customer care for Application and Database issues and general user support for the apps.
  • Basic experience of .Net, MS-SQL. But Azure is a big plus
  • Software developer/ coding background is desired
  • Basic knowledge of server & network setup, hardware technical specifications
  • Experience using Service management tool like Jira and similar
  • ITSM/ITIL knowledge or experience is a plus
  • Healthcare domain knowledge is a big plus
  • Excellent verbal and written communication (English)

Why AaNeel?

  • We are Employee-friendly
  • Working days: Monday to Friday
  • Flexible work hours (Alternate 4 Shift Timings)
  • Health Insurance coverage
  • Training in healthcare domain and various technologies
  • Progressive and organic career growth path
  • Healthy, supportive and encouraging work environment
  • Thrills and opportunities to contribute to live software products, impacting human lives
  • Opportunity to excel in the unique and evergreen industry domain and niche technologies
  • Be a part of growing team

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