Lung Institute – RMS Executive Statement
Regarding AaNeel EMR
AaNeel has been exemplary. After going through multiple EHR systems in a short timeframe due to untimely resolutions, lack of customer service, and their limitations for our development needs, it has been a refreshing experience to deal with a software company that truly partners with a Provider group to help resolve their needs in a prompt manner and respond to our operational needs and ideas with innovative solutions and a positive can-do attitude.
In over a decade of healthcare systems experience, there has been no other software or technology-based company that has matched the level of commitment to our success. I cannot speak highly enough regarding how the entire AaNeel team has always stepped-up to assist us promptly when other system vendors tended to hide behind a ticket number and a customer service center that showed little to no urgency for resolving our needs.
AaNeel has developed a visually communicative multifunctional system that has allowed our clinics to streamline workflows, mitigate documentation errors, and capture data for reporting that no other system could match; and to top it all off, AaNeel did it VERY quickly. Thank you for your partnership, for being a vendor that takes pride in your product and your vendor client relationships, thank you for your commitment to delivering exceptional solutions and for NOT defaulting to the ‘we can’t do that’ response and attitude when we ask for something out-of-the box; AaNeel truly stands apart from all other vendors, your work and product is at a level far above any other system we’ve experienced. Thank you AaNeel!
Regenerative Medicine Solution